Terms & Conditions

Virclo is an online marketplace where members can independently offer, purchase or/and swap goods. 

1. Introduction

  By accessing Virclo, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing Virclo. The materials contained in Virclo are protected by applicable copyright and trademark law.

  These terms and conditions regulate the contractual relationship between “Virclo” and the natural and legal persons ("members", also called "buyers" and "sellers") who use the telemedia services of Virclo.  These terms and conditions are supplemented by the table of fees, the principles for items offered and the data from Virclo. All “members” can be both “sellers” and “buyers”.

  In the following, the term “seller” refers to whoever sells an item via any platform of Virclo , and “buyer” who buys an item via Virclo.

  The general terms and conditions as well as the applicable provisions apply to the purchase contracts concluded between Virclo and the members. Deviating conditions of the seller are not recognized by Virclo, unless Virclo expressly agrees to their validity in writing.

  These terms and conditions apply from the time the respective member registers.  Minors are excluded from participating in Virclo’s marketplace. 

2. Scope of the license agreement

  Virclo is a marketplace on which the members sell goods in accordance with Virclo.

  When a purchase is made through Virclo’s system, the seller is obliged to use the delivery service offered by Virclo and to dispatch the goods sold exclusively on the route offered. Virclo provides these shipping notes/messages and informs the buyer about the tracking number of the package sent to him.

  The access to Virclo’s website and the search for products and wardrobes are open to every user who registers at Virclo or logs on to their Facebook account.  There is no entitlement to register via a specific social media platform.  For the use of other functions, e.g.  For example, add an item to wishlist, contacting other members, and wardrobes on the notepad, evaluating products, as well as offering, selling and buying items, requires prior registration.

  It is forbidden to offer Virclo’s articles, items or acquisition of which violates legal regulations or good morals.  You may not offer or sell any items that Virclo does not allow on the website.

  Virclo advertises the offered articles through various measures, by publishing them in other websites, social media and advertising offers in e-mails to our members.  In this context, the members allow Virclo to use the information you offer (in particular photos and texts) free of charge and for advertising purposes, in particular to reproduce them and make them publicly available as long as the article is offered on Virclo. 

  The information posted by members on the Virclo is generally not checked by Virclo for legality, completeness and does not represent an opinion of Virclo.

  This releases Virclo from all claims that other members or other third parties make against Virclo (including the ratings it has submitted).  The member also assumes the costs of the necessary legal defense of Virclo all necessary court and lawyer costs.  This does not apply if the member is not responsible for the violation of the law.

3. Registration

  Virclo can be used to search for products and wardrobes by registering via email and Facebook.  There is no entitlement to register via a specific social media platform.  Registration as a member is required for various functions, such as "liking" items on the watch list, contacting other members, the product rating function and offering, selling and buying items.

-There is no entitlement to registration.

-Registration is free.

-Registration is only permitted for actual persons or legal entities with unlimited legal capacity.      

-Minors are not allowed to register.

  The data requested during registration are complete and correct, e.g. First and last name, a valid email address, a valid phone number. Sellers have to provide bank details at a bank based in Egypt for a withdrawal request in the “My wallet” section.

  When registering, only individual persons may be specified as the owner of the member account.  Members can correct their details at any time during the registration process. The member receives an automatic confirmation e-mail from Virclo to the e-mail address provided after they have completed the registration process using the “Sign up” button.  Later, the member can correct her/his data at any time under "My profile".

  When registering, the member chooses a name.  The member may not pass on his access data to third parties.

  Virclo reserves the right to cancel the member account if the registration has not been completed in full.

4. Deletion of offers and blocking

  Virclo can take the following measures if there are specific indications that a member has legal provisions, violates rights or these terms and conditions, or that:

-Deletion of offers or other content that has been posted on Virclo

-Warning of members

-Restriction / restriction of the use of the marketplace

-Temporary suspension

-Final suspension

-Legal action

  When choosing the measure, Virclo takes into account the legitimate interests of the member concerned, in particular whether there are indications that the member was not responsible for the violation: 

  a) Virclo can permanently exclude a member from using Virclo (final ban) if he/she:

-has repeatedly received negative reviews in the rating system and the blocking is necessary to protect the interests of other community participants.

-Provides incorrect contact details,  particularly an incorrect or invalid email address in her/his member account.

-Damages to other Virclo members or Virclo to a considerable extent, in particular misuses the services of Virclo.

  b) As soon as a member has been blocked, there is no entitlement to the restoration of the blocked member's account or the review profile.  This member may no longer use Virclo with other member accounts and may not log in again.

5. Termination

  Virclo can properly terminate the user contract at any time with a notice period of seven days.  In addition, Virclo may extraordinarily terminates an account if there is an important reason.  The right to block according to point no. 4 remains unaffected

  The member can terminate the user contract at any time and without observing a notice period.  The right to terminate for an important reason remains unaffected.

6. Listing items and purchasing contracts between sellers and buyers

  Registered members can set up their own wardrobe on Virclo, in which all articles of the respective wardrobe owner are listed.  The member can list her/his offered article her/himself and price it with a reasonable price.  The creation of a Virclo wardrobe is currently free of charge, as is the offering of articles in Virclo wardrobes.  Virclo reserves the right to introduce a listing fee for the offer of articles.

  The seller must place his offer in the appropriate category and describe it correctly and completely with words and pictures.  He must state all of the properties and features that are essential for the purchase decision.  He must also provide full details of the pick-up address.

  The description and the images used may not injure others and must relate exclusively to the offer.  Advertising for goods not offered on Virclo is not permitted.

  The final price selected by the seller for the respective offers is the final sale price including any VAT and other price components.  The sales price does not include shipping costs and COD service, which are shown separately.

  Virclo offers the seller the opportunity to reduce her/his stated prices through accepting the potential buyers offers or replying with counteroffers using the chat section.

  Virclo reserves the right to delete articles if this violates legal law, these terms and conditions or the articles permitted by Virclo.

  Virclo reserves the right to delete or not publish articles due to poor quality of the images, descriptions or missing article properties.

  The seller is obliged to get the sold items ready to be collected by Virclo’s courier within a maximum of 3 days after the conclusion of the sales contract with the buyer.

  The purchase price claim from contracts that Virclo concludes with sellers is calculated as follows: 

-The respective fee schedule is deducted from the final item sale price.

-The delivery fee & COD fee are excluded 

  The listing of the articles on Virclo does not yet constitute a binding offer to sell to the members. By clicking the "Buy now binding" button, the member submits a binding offer to Virclo.

  The purchase price claim to which Virclo is entitled to the buyers is due upon conclusion of the contract.

7. Offer Fees, Additional Fees, Commissions

  Registering as a member of Virclo is free. Virclo does not charge any fees for creating a wardrobe, listing an item or purchasing items. 

  Virclo only gets a commission for the system used during purchase, in return they make the purchasing process easier, much more secure for both buyer and seller (check How it workssection).

8. Evaluation System

Virclo has a rating system in which the buyer & seller can rate eachother after the purchase contracts have been concluded and fulfilled.  The rating system is used for quality control, fraud prevention and is intended to help members assess the reliability of other members.

 The members are obliged to only provide truthful and factual information in connection with the execution of the purchase contract.  Reviews must not contain any insults or defamatory criticism and must be based on an adequate factual basis.

  It is not allowed to give reviews about yourself or to arrange for third parties.

 Virclo can delete reviews if there are concrete indications of a violation of these terms and conditions or applicable law.

9. General principles

  Members are obliged to follow the applicable laws when using Virclo and the services of Virclo.  The content posted must not violate applicable law or these terms and conditions.

 Your information and your activities on Virclo may not 

-be false, inaccurate or misleading;

-be offensive, threatening, abusive or defamatory;

-be obscene, indecent, or contain child pornography;

-violate copyright, patent, trademark, naming, data protection, personal rights or other rights of third parties or other applicable regulations, in particular regulations on consumer protection;

-be fraudulent or involve trafficking in stolen property;

-use the addresses and contact details obtained through the use of Virclo for purposes other than contractual or pre-contractual communication;  in particular, it is forbidden to use them for advertising purposes;

-link directly or indirectly to descriptions of goods and services that are prohibited under this user agreement;

-Computer contain viruses, macro viruses, Trojan horses, worms, or anything else designed to interrupt the operations of our or other computers;

-Use mechanisms, software or other in connection with the use of Virclo that disrupt, damage, or render less efficient the functioning of Virclo, block, overwrite or modify content on Virclo.

10. Using License  

  Permission is granted to temporarily download one copy of Virclo per device for personal, non-commercial transitory viewing only. This is a grant of a license, not a transfer of a title, and under this license you may not:

-modify or copy the materials;

-use the material for any commercial purpose, or any public display;

-attempt to decompile or reverse engineer any software contained in Virclo;

-remove any copyrights or other proprietary notations from the materials; or

-transfer the materials to another person or mirror the material on any other server

This license shall automatically terminate if you violate any of these restrictions and maybe terminated by Virclo at anytime.  

11. Modifications

  Virclo reserves the right to change these terms and conditions at any time and without giving reasons.  The changed conditions will be sent to the member by email no later than four weeks before they come into force. By using Virclo, you are agreeing to be bound by the then current version of these terms of services.

12. data protection

  Virclo collects, processes and uses the data provided by the members only within the framework of the statutory provisions or with the express consent of the member.  Virclo‘s data protection declaration is part of the usage contract.

13. Limitation of Liability

  Virclo is only liable for third-party content if it adopts the seller's offer and concludes a purchase contract with another member on the basis of this.  Virclo does not assume any further liability for third-party content.

  Members exempt Virclo from any claims that third parties may assert against Virclo due to a violation of the law by a member.  This does not apply if the member is not responsible for the violation of the law.

  Virclo is not obliged to check the transmitted content and links for legality.  If you are aware that a link offered on these pages refers to a page with illegal content, please contact us so it can be deleted.

  Virclo provides the website in the form and with the functions that are currently available.  The website may be temporarily restricted in whole or in part (e.g. with regard to individual functions) due to maintenance work or for other reasons ("limited availability").  Liability for the consequences of limited availability is excluded, this also applies if the limited availability has an impact on the conclusion of sales contracts, for example because an item cannot be listed or a sales contract cannot therefore be concluded.

14. Governing law

  These terms and conditions as well as the use of Virclo services are governed by Egyptian law.

  If the member is a merchant, Cairo is agreed as the exclusive place of jurisdiction for all disputes arising from or in connection with this contract.

Effective as of: September 2021